Employee Not Receiving Emails

If an employee who was previously receiving emails stops receiving them, it may be that their email has become unvalidated.

If this happens, you can check the validation status by navigating to Employees and clicking Edit on the employee's profile.

Make sure there is a green checkmark next to the email address.

If the email is unvalidated, hover over the yellow icon to see the reason.

Clicking the icon will allow you to revalidate the email.